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Policies
In order to assure a comfortable, safe, and relaxing stay for all our guests we enforce the following policies.
CHECK-IN TIME IS 3:00 PM - Please call in advance if you may be arriving after 8:00 PM so that arrangements can be made for keys to be picked up.
CHECK-OUT TIME IS 11:00 AM - Check-out is strictly enforced so that we have adequate time to prepare the cottage for the next guest. In some instances, a late check out (up to 1:00 PM) can be arranged at a fee of $50.00. All late check outs must be pre-approved.
DEPOSIT REQUIREMENTS - one nights rent is required in advance of your reservation. We accept American Express, Visa, MasterCard, or Discover. Balance is due at check-in.
CANCELLATION Deposits are fully refundable up to 14 days before the start of your reservation, less a $50 cancellation fee. Within 14 days of your reservation, your deposit will be forfeited.
While we understand that emergencies and unforeseen events happen, your reason for cancellation does not change our cancellation or refund policy. We will however provide credit for any room nights that we are able to rebook at the same nightly rate.
NO SHOW POLICY - The total amount of the reservation will be charged to your credit card.
DAMAGES Breakage or damage to the premises and/or contents as well as cleaning costs other than those normally incurred in connection with the occupancy of the premises will be billed to the credit card on record for the cost of the replacement or the labor to repair.
VISITORS/MAXIMUM OCCUPANCY Visitors and House Parties are not allowed! The maximum occupancy of two people is strictly enforced. Bringing more guests than the maximum will not be tolerated and in the event this should occur, your deposit and rent for the entire length of your reservation period will be forfeited and you will be asked to vacate the property. No outside visitors are allowed past 11pm.
CHILDREN no guests under the age of 16 are permitted.
SMOKING - Smoking is not permitted anywhere inside the cottage including screened porches. Smoking in the cottage or screened porch will result in an automatic cleaning charge of $250 to your credit card on file. Outside smoking is permitted but please do not litter.
NO PETS No pets are allowed in or on the premises under any circumstances.
REFUNDS - No refunds for early departures (fewer days than reserved). No refunds will be given for delayed arrival. No refunds or reschedules due to inclement weather.
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